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Posts Tagged ‘shipping’

Furniture delivery 5 months late

July 21st, 2008 by Annette Pedersen
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5 months ago, I ordered some chairs from Costco.  I love using Costco for online shopping, as they have selections that they don’t offer in the stores.  I saw these chairs, and fell in love with them, so I proceeded to order them.  I knew it was a 2-3 week delivery window, which I was fine with.  Costco contacted me shortly after the order, and said the manufacturer has delayed their shipping date to May 1st, as they were behind in production.  May 1st came and went, and I followed up with Costco again.  I understand this was not Costco’s fault, as the problem is at the manufacturing end.  Costco has been treating me great and contacted the manufacturers again on my behalf, and was told that delivery wouldn’t happen until July.  Well hooray, I just got notification that they are being delivered on Wednesday.  That’s the good news, the bad news is that they are now being delivered to my OLD employer.  The manufacturer, would not alter my shipping address.  Luckily, I am still on great terms with my old employer, and they have no problem storing the furniture for me until I can pick it up.  I just wish they would deliver them directly to my home, or my new employer Toggle Networks.  Now my next challenge is getting them to fit into my new car, as I just sold my truck, plus,  my family is currently on holidays  right now, so it is up to me to move the furniture into the house.  Timing is everything, and apparently, my timing sucks!  Ha Ha. 

Thanks for reading………

Cheers, Nelle