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Google Strikes with Chrome Distinction

September 2nd, 2008 by David Babin
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Just when you think life on the web can’t get any better Google goes and launches their “Google Chrome.”  Within seconds of installing the new web browser (yes seconds IE) I am wondering why I have never seen some of these features in the past.  

Even with the introduction to tabbed browsing, I was still finding myself filling up my taskbar with IE or Firefox entries across the board.  Google Chrome now lets me simply combine my tabs by dragging them into one nice browser.  How sweet is that?

And why was I stuck with one home page (if I was lucky in tabbed browsing)?  I love the “New Tab” approach that Google Chrome uses.  How convenient is it to have all of my recent web sites, closed tabs, bookmarks, and of course the google search bar all nicely organized on a single screen?  

The address bar just speaks for itself.  Imagine what it should do and then try this out.  Yes, it does whatever you want it to do.

Keep up the good work Google.  Keep making my life easier.

www.google.com/chrome

Who Killed Canadian Customer Service?

July 29th, 2008 by David Babin
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Is it too much to ask for a little customer service?  For the past few years I was under the impression that it was Calgary’s booming oil town economy that has kept me from receiving my fair share of service.  I have patiently lived with the fact that I must go into The Home Depot to receive a wrong answer, not an “I’m not sure?”, but a wrong answer.  Maybe I’m just crazy, but I find it extremely frustrating buying something that I know I will be returning on my next visit. 

And when did our Canadian culture decide that we must go through a thirty minute circle of single digit frustration before talking to a person who doesn’t even care what I have to say.  I guess there is always the wonderful option of standing in line for an hour to talk to someone who can’t operate their computer because it is completely new to them. 

I know there is something going wrong when I get this compelling feeling to write a letter of gratitude to anyone who offers me a glimpse of emotion towards their job. 

I guess it is not all bad.  It certainly gives people with motivation and a positive attitude the opportunity to do whatever they would like.  This continuously frustrating way of life has given me (one of the people who still cares) a chance to go to work everyday and do something I enjoy. 

Sincerely,

A Canadian who still cares