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Furniture delivery 5 months late

July 21st, 2008 by Annette Pedersen
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5 months ago, I ordered some chairs from Costco.  I love using Costco for online shopping, as they have selections that they don’t offer in the stores.  I saw these chairs, and fell in love with them, so I proceeded to order them.  I knew it was a 2-3 week delivery window, which I was fine with.  Costco contacted me shortly after the order, and said the manufacturer has delayed their shipping date to May 1st, as they were behind in production.  May 1st came and went, and I followed up with Costco again.  I understand this was not Costco’s fault, as the problem is at the manufacturing end.  Costco has been treating me great and contacted the manufacturers again on my behalf, and was told that delivery wouldn’t happen until July.  Well hooray, I just got notification that they are being delivered on Wednesday.  That’s the good news, the bad news is that they are now being delivered to my OLD employer.  The manufacturer, would not alter my shipping address.  Luckily, I am still on great terms with my old employer, and they have no problem storing the furniture for me until I can pick it up.  I just wish they would deliver them directly to my home, or my new employer Toggle Networks.  Now my next challenge is getting them to fit into my new car, as I just sold my truck, plus,  my family is currently on holidays  right now, so it is up to me to move the furniture into the house.  Timing is everything, and apparently, my timing sucks!  Ha Ha. 

Thanks for reading………

Cheers, Nelle

Goodbye dental world, hello IT world where backups work

July 16th, 2008 by Annette Pedersen
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I am excited to say that I have finally been given an opportunity to venture into a new and exciting career opportunity.  For the past few decades (I won’t tell you how many!), I have been a dental assistant,  dental administrator, and finally ended up being an area manager, managing 4 dental practices at one time.  I can speak great “dentalese“, but have now entered the world of IT.  Although the IT language still perplexes me at times, I love the challenges this opportunity has presented. 

I was surprised to learn on my first day of work at Toggle, that all of the data backup I had been doing within all of my dental companies was ineffectual.   I can’t tell you how many hours I have spent doing daily back ups (first with tapes and then CD’s), and even using a dental software recommended automated system.  I thought that I had protected my dental practices sufficiently, but in fact I had not, as most of my data I had backed up would not be retrievable.   One of my old dental offices has already signed up with my new company Toggle Networks.

Signed, the ever hopeful to one day being an IT Wiz,

Nelle